Anonymous
map-marker Aurora, Colorado

Horrible dr

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Concentra - Horrible dr
I went on a work injury and the dr told me his best interest is the insurance and to ger me to work w restrictions. He refuses to do anything to help me. I crushed my leg and its been in pain 8 days and they said its a bruice and pt 3 times a week. For a *** bruice. Like he said he works to help insurance not the patient
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Reason of review:
Poor customer service
Gwen M Reb
map-marker Houston, Texas

Dr. Dean Smith Is one of the worst

I was injured at work by a falling cabinet at work. I was later referred to Dr.

Dean Smith for evaluation .This doctor refuse to treat me for my injury. He refused to do additional testing and tried to sent me back to work. I got a second opinion. That doctor did testing showing that I had nerve damage.

I told him about it and he blew it off saying my injury didn't happen by a falling cabinet and the insurance will fight it.

He is working for the insurance company and don't care about patients.

He also made jokes about my brace and how my injury occurred.

I encourage anyone not to see this guy. Workers Comp don't care about you, it all about the money.

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Reason of review:
Awful Doctor!!!!
1 comment
Guest

Thanks. Looking for a job and if this company is unprofessional then i will look elsewhere.

Curtis H Ubm

D.o.t. physical

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Went to concentra at 5500 marginal rd. Passed all tests the doctor refused to give me my medical card she said i checked last year that i had high blood pressure now i dont the fact that i didnt remember what i checked last year but my blood pressure is normal she said since im 72 years old she was worried about my memory then threatened me that if i didnt sign my report i would not get my medical card i signed it and she still would not give me my medical card she should not be a doctor i am filing a complaint with the american medical board
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Connie S Hud

IGNORED

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5590 General Washington Dr, Alexandria, VA 22312

After waiting a month for a reply from Concentra Urgent Care, I explained by phone to the rep Ms. Romero that I need a signature on their diagnosis. Went in a circle for five minutes and couldn't explain why that would be such a big hassle. She then gave me her email address. I forward my ID card and the request for the 3rd time for a signature. I am still waiting 3 weeks later for a signature on the diagnosis.

It took them 6 months just to get me a copy of med records. I had to file a formal complaint with Health and Human Services in Washington D.C. I still think tConcentra should have been fined and I am going to push for them to be fined.

I wished I would have never gone there.

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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Dot physical exams apnea

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This people sucks becuse they mesure my neck 18 “ they believe I have sleep apnea bs they make me weight another 10 day they bring a report I pas I need another dot exam so another 99dls plus only give it to me for 3 months then I will need another 3 months for examn went by law it’s a 2year medical card this is *** this place sucks
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1 comment
Guest

You can get a 2nd opinion don't listen to their lies the Drs and snake oil salesmen! Sleep apnea scam is junk science. Make complaint to medical boards and FMCSA.

BRUCE W Vsj
map-marker Indianapolis, Indiana

Disrepected

the doctor disrepected me and i had to wait for over 3 hours it was the most uncomfortable expercence in my life i want to file a complaint didnt let me change my clothes by my self. it was the most bad experience in my life i wanted to go back to work but this *** didnt even give me a chance i will never go back there again ive tired to show respect the theres a fine line to draw and he pushed me to far it was a bad experience i wasnt suppost to have stress but this really bothered me. i had to voice my concerns to others to dont go there
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Cons:
  • I did not like it there
Reason of review:
Poor customer service
2 comments
Guest

I know the feeling. Bastards are only in it for the money, hate there jobs and us, the Patients.

As unethical and unprofessional as it gets! I’m weighting letters to every large employer in the aria warning them not to send their staff there to be abused or worse.

Guest

I had the same problem with a doctor yelling at me as well as telling me that her colleague mis diagnose me.

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Anonymous
map-marker Portland, Oregon

Seriously under staffed

My husband went in yesterday for a pre-employment physical and waited 2 he's only to find out one of the Dr.s called in sick and it would be 2 more hours or come in at 7am and walk right in. Arrived to find out that they again have only one Dr. He has been there 2 he's and it maybe another hour to hour and a half. They need to do a much better job of training their 3rd on the ODOT regulations.
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Veronica C Xjg
map-marker Saint Louis, Missouri

Complaint against company

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Everytime im come into concertra on market i wait over 4 hours somethings need to be done everyone is irritated an ready to fight
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Reason of review:
Poor customer service
Anonymous
map-marker Highlands Ranch, Colorado

Failed the simplest of tasks

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Went in for a urine test as I had a simple UTI. The PA was an ancient and grumpy old man who needed to retire already and instead of just asking me simple questions yelled at me about how I had to be pregnant (I'm sterile so unlikely). Once they got the sample they never got back to me on the results. If you're unfamiliar with how these infections work they need to be treated quickly otherwise they can spread to the kidneys and get much worse. I had to call them to get any word several days after the test was received. Of course they just threw antibiotics at me which would have been fine if I hadn't found out they weren't the right kind. Did I mention they didn't actually tell me any of this until a month after I visited them? While I'm fine now it would have been nice to be aware of this and how I potentially wasted money on this visit. This place is a joke, they clearly have people running it who have no idea what they're doing. The fact that they also sent me a sizeable bill for a *** test and garbage service is a damn joke. I think a group of butt scratching apes would have been more useful.
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Reason of review:
Order processing issue
Cornelius Bsg

*** ***

I went for a drug test. Took it. Lady said I had to take it again cause temp. I waited another hour. Took a call by the front door. They let me know that I refused.
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Anonymous

Job Promotion

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This is the slowest facility I have ever come too. There is one doctor here I have been here for 3 plus hours and have yet to see this doctor for something as simple as a physical exam which is required for the new position. Staff does not inform individuals of the time frame or wait times to see this doctor. They did better referring me to my primary care doctor, which would have been much faster. This is the worst preemployment exam I have ever been too. I will tell all my friends and family to not come to this location.
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Anonymous

Slowest office ever!!!

Came in for employee drug screening. Employees were more interested in there own coversations and not interested in moving patients thru. It was extremely hot in the waiting area. And everyone in waiting area is looking very pissed. I wouldn't recommend this place to an animal.
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Reason of review:
Poor customer service
Anonymous

Rosedale

Great service..Super fast 50 min i was walking out the door..BWI Concentra 5 hours WTF..They need to close it up..Its not my first time waiting all day at BWI Concentra
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Anonymous

This place is a f.....g joke

I was waiting for two hours to get a ear drops , never again !
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Anonymous

Job injury

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There was maybe 3 people ahead of me, they were letting everyone that walked in ahead of me, they did not seem to care, I believe it’s beca it was job injury! I have been waiting for a hour right now! Still waiting!! ( very unprofessional!!
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